Faqs

Make that loan Payment Service

  • This service enables you to spend on your own TDECU loans from non-TDECU records making use of a debit that is external or banking account.

Just just exactly What stations can be found while using the TDECU Make a Payment Service?

The next channels are around for creating re re payment to your loan that is TDECU using solution:

  • One-time Payment: create a re re payment online by going to tdecu.org/make-a-loan-payment
  • Automated mobile System (IVR): produce a re re payment over the phone by calling 877.255.1400
  • Member Care: talk right to a TDECU representative by calling 800.839.1154(A $10 fee relates)

Exactly just just What information do i have to make use of this service?

Whatever you will be needing could be the loan that is primary Holder’s:

  • Loan account quantity
  • Date of delivery
  • Final 4 digits of social safety quantity
  • COMPANY ACCOUNTS ONLY: final 4 digits of company Account EIN
  • BUSINESS ACCOUNTS ONLY: utilize 00/00/0000 while the DOB

Take note: complete loan figures could be situated by logging directly into Online & mobile phone Banking or by viewing your account that is monthly declaration.

Exactly what are some top features of making use of the produce a Payment Service?

This solution provides several helpful features including the capacity to:

  • Save debit bank or card account information for future usage
  • Future-date loan re payments as much as five (5) times
  • Last 4 digits of social protection quantity
  • Post payments the same time if planned prior to 6 p.m. CST
  • Make use of the Make a Payment on line portal in English or Spanish
  • View recent & pending re re payments in order to prevent duplicates
  • Make re payments over the telephone by calling 877.255.1400
  • Put up recurring repayments by calling TDECU Member Care at 800.839.1154

Exactly exactly What loan kinds could be compensated utilising the Make a Payment Service?

All loans, except bank cards, lower than 60 days delinquent where you will be the primary or joint might be compensated applying this solution.

Please be aware: To make credit cards re re re payment making use of this ongoing solution, please phone Member Care at 800.839.1154

Could I make use of this solution if my loan is delinquent?

Loans must be significantly less than 60 days delinquent to make use of the TDECU create a Payment Service through tdecu.org/make-a-loan-payment, or via the solutions automatic phone system.

Take note: If financing is finished 60 times delinquent, please get in touch with TDECU Loan Resolutions at 800.839.1154

We received a mistake saying – “Your account quantity may not be verified. Please search for mistakes and resubmit” – what went wrong?

Wrong information may have now been entered. Take note, you have to sign in along with your loan that is specific account – maybe perhaps perhaps not your user number. Loan account figures could be found by logging directly into Online & mobile phone Banking or by viewing your month-to-month account statement.

In the event that you continue steadily to experience problems please contact TDECU Member Care at 800.839.1154

Are partial payments accepted?

Yes. You may make a payment that is partial your TDECU loan with the Make a Payment Service.

Are principal-only payments accepted?

No. At the moment payments that are principal-only not able to be processed applying this solution.

Am I able to utilize my TDECU Debit Card or checking/savings account in order to make a repayment?

No. Re re Payments designed to a TDECU Loan from the TDECU Debit Card or checking/savings reports are not permitted by using this solution.

A loan can be paid by you with your TDECU account by simply making a transfer through on the web or mobile phone Banking, by calling Member Care at 800.839.1154 or by going to any TDECU Member Center.

Just how can we look at the status of my payment?

To test the status of a re re payment just get on the One-time Payment portal on tdecu.org/make-a-loan-payment, then pick the “Recent/Pending Payments” option at the very top corner that is right of display to see the status of one’s previous re re payments.

May I cancel my re re payment after it really is submitted?

Just re payments in a’ that is‘pending are terminated as soon as submitted.

Take note: Please touch base to TDECU Member Care at 800.839.1154 for support in cancelling a pending repayment.

Can a Credit is used by me Card to help make a payment making use of this solution?

No. The capability to make payments making use of a charge card aren’t provided. Nonetheless, you possibly can make a repayment with the payment that is following:

  • Debit card
  • One-time ACH transfer from another standard bank

Alternatively, you could make a repayment to your TDECU loan by moving funds from your own TDECU account through TDECU’s on line & mobile phone Banking, Maxine phone banking solutions or by installing a transfer that is recurring visiting a part Center or calling Member Care at 800.839.1154.

Can I schedule my re payment for a future date?

Yes. easy online payday loans in Pennsylvania re Payments presented through the Make a Payment Service can be future-dated as much as five (5) times.

Am I able to put up payments that are recurring this service?

Yes. It is possible to arranged recurring re re payments to your TDECU loan from another standard bank by calling TDECU Member Care at 800.839.1154.

Can there be a limit towards the dollar quantity I’m able to spend by using this solution?

Yes. Loan re re payments are limited by $5,000 making use of this solution.

Will there be a limitation to your true wide range of re re re payments i could make applying this solution?

No. Only at that time, there aren’t any restrictions to your quantity of re re re payments that may be made making use of this solution.

If We am traveling out from the nation, can I manage to make use of the TDECU produce a Payment Service while not in the usa?

Yes. This solution might be accessed through the following areas:

United states, U.S. Territories, Belgium, France, Germany, Hungary, Italy, Japan, Korea, Latvia, Mexico, Netherlands, Poland, Portugal, Romania, Spain, Turkey, and Ukraine

Please be aware: whenever planing a trip to places maybe not in the list above, you may be limited from or struggling to access this solution.